- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
DIGI SPAIN TELECOM, S.L. – €70,000 Fine (Spain, 2023)
Privacy enforcement record
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Digi Spain Telecom, S.L. was fined for giving a duplicate SIM card to a fraudster without verifying their identity. This is significant because it shows how important it is for companies to protect customer information from unauthorized access. Businesses must have strict identity verification processes to prevent fraud.
What happened
Digi Spain Telecom, S.L. was fined for failing to verify the identity of a third party before issuing a duplicate SIM card.
Who was affected
The customer whose SIM card was duplicated and whose bank account was accessed by fraudsters was affected.
What the authority found
The authority found that the company failed to obtain consent and verify the identity of the third party, violating GDPR.
Why this matters
This case serves as a reminder for companies to implement strong identity verification processes to protect customer data. It highlights the risks of inadequate security measures in preventing fraud.
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Automated check recorded — 12 March 2026.
Processing notes: national law identified.
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The Spanish DPA has imposed a fine of EUR 70,000 on Digi Spain Telecom, S.L.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account.
Related Enforcement Actions (7)
Other enforcement actions involving DIGI SPAIN TELECOM, S.L. in ES
Fine
€70K
Details
Fine Date
18 July 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
Enforcement Tracker ID
ETid-1962
About this data
Cite as: Cookie Fines. DIGI SPAIN TELECOM, S.L. - Spain (2023). Retrieved from cookiefines.eu
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