TELEFÓNICA MÓVILES ESPAÑA, S.A.U. – €70,000 Fine (Spain, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
TELEFÓNICA MÓVILES ESPAÑA was fined for giving a duplicate SIM card to a fraudster without checking their identity. This situation is serious because it allowed the fraudster to access the victim's bank account. Companies must ensure they verify identities before sharing sensitive information to protect their customers.
What happened
TELEFÓNICA MÓVILES ESPAÑA provided a duplicate SIM card to an unauthorized third party without consent.
Who was affected
The person whose SIM card was duplicated and who suffered unauthorized transactions.
What the authority found
The Spanish DPA fined the company for failing to verify the identity of the third party and not obtaining consent.
Why this matters
This case shows that companies can be held responsible for not protecting customer data. It urges businesses to strengthen their identity verification processes to prevent fraud.
GDPR Articles Cited
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The Spanish DPA has imposed a fine of EUR 70,000 on TELEFÓNICA MÓVILES ESPAÑA, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions.
Related Enforcement Actions (3)
Other enforcement actions involving TELEFÓNICA MÓVILES ESPAÑA, S.A.U. in ES
Fine
€70K
Details
Fine Date
31 July 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
Enforcement Tracker ID
ETid-1987
About this data
Cite as: Cookie Fines. TELEFÓNICA MÓVILES ESPAÑA, S.A.U. - Spain (2023). Retrieved from cookiefines.eu
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