BANCO BILBAO VIZCAYA ARGENTARIA, S.A. – €120,000 Fine (Spain, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Banco Bilbao Vizcaya Argentaria, S.A. was fined for mishandling a customer's personal data. The bank proposed including the customer's data in a credit file without properly notifying them, which led to the customer not receiving important information. This case emphasizes the need for companies to communicate clearly with customers about their data.
What happened
The bank proposed to include a customer's personal data in a solvency file without properly notifying them.
Who was affected
A customer whose personal data was mishandled by the bank.
What the authority found
The authority found that the bank failed to properly inform the customer, violating data protection rules.
Why this matters
This ruling highlights the importance of clear communication with customers regarding their personal data. Companies must ensure they provide proper notifications to avoid similar issues.
GDPR Articles Cited
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The Spanish DPA has imposed a fine on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. A data subject had filed a complaint with the DPA because the controller had proposed to a credit reference agency to include their personal data in a solvency file without being properly informed in advance. It turned out that the controller had provided an incorrect address and the data subject had therefore not received any notification. The original fine of EUR 200,000 was reduced to EUR 120,000 due to the voluntary payment and the acknowledgement of responsibility.
Related Enforcement Actions (5)
Other enforcement actions involving BANCO BILBAO VIZCAYA ARGENTARIA, S.A. in ES
Fine
€120K
Details
Fine Date
12 June 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€120,000
Enforcement Tracker ID
ETid-2379
About this data
Cite as: Cookie Fines. BANCO BILBAO VIZCAYA ARGENTARIA, S.A. - Spain (2024). Retrieved from cookiefines.eu
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