Klarna Bank AB – Complaint Upheld (Sweden, 2021)

Complaint Upheld
Integritetsskyddsmyndigheten31 March 2021Sweden
final
Complaint Upheld

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Sweden's privacy authority upheld a complaint against Klarna Bank for not fully complying with transparency requirements. This is important because it shows that companies must clearly inform users about how their data is used. Businesses should ensure they provide clear and complete information to their customers.

What happened

Klarna Bank did not fully comply with transparency requirements regarding user data.

Who was affected

Klarna Bank's customers were affected by the lack of transparency about their data usage.

What the authority found

The authority upheld the complaint, indicating that Klarna Bank did not meet the necessary transparency obligations.

Why this matters

This decision highlights the need for companies to be transparent with users about their data practices. It encourages all businesses to improve their communication regarding data usage.

GDPR Articles Cited

AI-verified

Art. 15(GDPR)
Art. 56(GDPR)
Art. 12(3) GDPR
Art. 58(2)(b) GDPR
View original scraped data
Art. 12(3) GDPR
Art. 15(GDPR)
Art. 56(GDPR)
Art. 58(2)(b) GDPR

Original data from scraper before AI verification against source document.

Source verified 21 March 2026
verified correct
Full Legal Summary
Detailed

DPA decision DI-2020-10518 — Partly Upheld against Klarna Bank AB.

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Related Enforcement Actions (8)

Other enforcement actions involving Klarna Bank AB in SE

Current
Mar 2021

Complaint Upheld

Details

Decision Date

31 March 2021

Authority

Integritetsskyddsmyndigheten

GDPRhub ID

gdprhub-3351

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Klarna Bank AB - Sweden (2021). Retrieved from cookiefines.eu

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