Klarna Bank AB – Court Ruling (Sweden, 2022)

Court Ruling
DPA FiS22 December 2022Sweden
final
Court Ruling

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Klarna Bank AB was told to give a person more information about who received their personal data after they asked for it. The court decided that people have the right to know specific details, not just general categories. This ruling emphasizes the importance of transparency in how companies handle personal data.

What happened

Klarna Bank AB failed to provide a person with specific information about who received their personal data when requested.

Who was affected

A person who requested access to their personal data from Klarna Bank AB.

What the authority found

The court ruled that Klarna must provide detailed information about the actual recipients of personal data, not just categories, as required by GDPR.

Why this matters

This decision highlights that companies must be clear and transparent when individuals ask for their personal data. It sets a precedent for how access requests should be handled, encouraging better practices in data transparency.

GDPR Articles Cited

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Art. 19(GDPR)
Art. 5(1)(a) GDPR
Art. 15(1)(c) GDPR
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Art. 5(1)(a) GDPR
Art. 15(1)(c) GDPR
Art. 19(GDPR)

Original data from scraper before AI verification against source document.

Decision AuthorityFiS
Source verified 20 March 2026
articles corrected
authority corrected
Full Legal Summary
Detailed

A data subject submitted an access request to Klarna Bank AB (the controller). However, the controller did not provide all the requested personal data, including information regarding recipients to whom personal data of the data subject had been disclosed. After an unsuccessful follow-up request, the data subject filed a complaint with a German DPA. The complaint was transferred to the Swedish DPA in an Article 60 GDPR procedure. The Swedish DPA held in decision DI-2021-10263 that the controller should provide information about the actual recipients, not only categories of recipients, when the data subject expressly requests it. The DPA reached this conclusion by interpreting Article 15(1)(c) GDPR in light of the principles of fairness and transparency (Article 5(1)(a) GDPR) as well as the provision under Articles 19 GDPR. Thus, the DPA reprimanded the controller for a violation of Article 15 GDPR. The controller appealed this decision before the Stockholm Administrative Court. The controller argued, among others, that Article 15(1)(c) GDPR should be interpreted as allowing the controller to choose whether to give access to categories of recipients or specific recipients in a manner similar to the information requirements in Articles 13(1)(e) and 14(1)(e) GDPR. The Stockholm Administrative Court (the Court) recalled that Article 15 GDPR gives an individual the right to be informed as to whether a controller is processing personal data relating to them and, if so, to be provided with tailored information about the processing. The Court stated that it is up to the data subject to make the choice whether to exercise their right to know the recipients or categories of recipients to whom personal data were disclosed. The Court held that Article 15(1)(c) GDPR must be interpreted as obliging the controller to satisfy the data subject's request to the best of its abilities. If the data subject expressly requests access to information regarding the actual recipients of

Outcome

Court Ruling

A ruling by a national court on a data-protection matter.

Related Cases (8)

Other cases involving Klarna Bank AB in SE

Current
Dec 2022

Court Ruling

Details

Ruling Date

22 December 2022

Authority

DPA FiS

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Klarna Bank AB - Sweden (2022). Retrieved from cookiefines.eu

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