- Enforcing jurisdiction
- Netherlands · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Uitvoeringsinstituut Werknemersverzekeringen – Court Ruling (Netherlands, 2023)
Privacy enforcement record
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The Dutch Council of State ruled that the Employee Insurance Agency did not have to delete a woman's phone number from its records. She wanted her number erased because she no longer wanted to be contacted, but the agency argued it had to keep the number due to legal obligations. This decision clarifies that certain legal requirements can override a person's request for data deletion.
What happened
The Council of State upheld the decision that the Employee Insurance Agency could keep a woman's phone number in its records.
Who was affected
A woman who requested the deletion of her phone number from the Employee Insurance Agency's records.
What the authority found
The court found that the agency was not required to delete the phone number because it was legally obligated to retain it under the Archive Law.
Why this matters
This ruling highlights that organizations may have legal reasons to retain personal data even when individuals request deletion. It serves as a reminder for users to understand the limits of their data rights when legal obligations are involved.
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Automated check recorded — 21 March 2026.
Processing notes: national law identified, authority corrected.
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The data subject requested the Employee Insurance Agency (a governmental organisation, controller), to delete her phone number because she no longer wanted to be contacted by them. She also requested the erasure of her phone number from two messages stored in the digital 'mailbox' of the controller. The controller deleted her number for contacting purposes, but refused to delete her number from the digital mailbox. It argued that these documents were part of its social security files and had to be stored on the basis of a legal obligation arising from the Archiefwet (Archive Law). The data subject brought an action with the Court of Noord-Holland (case 20/4820). The Court considered that the controller was not obligated to delete the phone number from its files. She appealed this decision with the Council of State, claiming that the controller unlawfully processed her data and that it was not necessary to store it. In her view, the Archiefwet did not provide a legal basis for processing in the specific case and it breached the principles of minimisation, lawfulness and necessity. The Dutch Council of State considered that the data subject did not bring additional arguments than in first instance and that the Court of Noord-Holland adequately motivated its decision. The Council of State also held that if there is a legal obligation to store files in the exercise of official authority vested in the controller, then the right to erasure under Article 17 is not applicable as long as the retention period runs, as stated in Article 17(3)(b). Archiving as such does not breach the GDPR. Consequently, the Council declared the appeal unfounded.
Outcome
Court Ruling
A ruling by a national court on a data-protection matter.
Related Cases (0)
No other cases found for Uitvoeringsinstituut Werknemersverzekeringen in NL
This is the only recorded case for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. Uitvoeringsinstituut Werknemersverzekeringen - Netherlands (2023). Retrieved from cookiefines.eu
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