Pagamastarde S.L. – €3,000 Fine (Spain, 2021)

€3,000Agencia Española de Protección de Datos27 April 2021Spain
reduced
Fine

Pagamastarde S.L. was fined for continuing to send SMS ads to a person who had asked for their data to be deleted. This matters because it shows that companies must respect user requests about their personal information. Small businesses should ensure they have proper processes to handle data deletion requests.

What happened

Pagamastarde S.L. sent SMS advertisements to a person despite their request to delete their data.

Who was affected

The person who requested the deletion of their data and continued to receive SMS advertisements was affected.

What the authority found

The Spanish data protection authority found that Pagamastarde S.L. violated GDPR by failing to delete personal data as requested.

Why this matters

This case highlights the importance of complying with user data deletion requests. Businesses should review their data handling practices to avoid similar issues.

GDPR Articles Cited

AI-verified

Art. 17(1) GDPR
View original scraped data
Art. 17(1) GDPR

Original data from scraper before AI verification against source document.

National Law Articles

AI-identified

Art. 21 LSSI
Source verified 7 April 2026
articles corrected
national law identified
amount discrepancy
Full Legal Summary
Detailed

The Spanish DPA (AEPD) has imposed a fine of EUR 5,000 on Pagamastarde S.L.. A data subject had filed a complaint with the AEPD against the controller due to the fact that the controller continued to send him SMS advertisements, despite the fact that he had requested the deletion of his data and the controller had confirmed the deletion. The controller stated that the data subject's request had not been fulfilled due to a human error. The fine is composed proportionately of EUR 3,000 for a violation of Art. 17 (1) GDPR and EUR 2,000 for a violation of Art. 21 LSSI. The original fine of EUR 5,000 was reduced to EUR 3,000 due to immediate payment and admission of guilt.

Violations (1)

Misleading Banner Messaging
critical

The cookie banner uses misleading language to trick or pressure users into accepting cookies (dark patterns).

Art. 7 GDPR

Related Enforcement Actions (0)

No other enforcement actions found for Pagamastarde S.L. in ES

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

27 April 2021

Authority

Agencia Española de Protección de Datos

Fine Amount

€3,000

Enforcement Tracker ID

ETid-657

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Pagamastarde S.L. - Spain (2021). Retrieved from cookiefines.eu

Report Inaccuracy

Last updated: