Company – €50,000 Fine (Germany, 2022)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A company in Germany was fined for sending out newsletters that users could not unsubscribe from due to technical issues. This situation is important because it shows that companies must provide clear options for users to manage their communications. Failing to do so can lead to unwanted emails and legal trouble.
What happened
The company sent newsletters that could not be unsubscribed from, causing unsolicited emails to users.
Who was affected
Users who received unsolicited emails and were unable to opt-out of the company's newsletters.
What the authority found
The DPA found that the company violated GDPR by failing to provide a proper unsubscribe option and not adequately processing access requests from users.
Why this matters
This case serves as a critical reminder for companies to ensure their email practices comply with privacy laws. It underscores the importance of user control over personal data and communication preferences.
GDPR Articles Cited
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The DPA of Niedersachsen has imposed a fine of EUR 50,000 on a company. The company sent out a newsletter by e-mail that could not be unsubscribed from due to technical malfunctions. Since the company had sent newsletters relatively frequently, this led to a significant number of unsolicited emails for some data subjects. Furthermore, the data subjects were also unable to lodge an objection via the company's website. In addition, the DPA found that the company did not sufficiently process some requests for access from data subjects.
Related Enforcement Actions (20)
Other enforcement actions involving Company in DE
Fine
€50K
Details
Fine Date
1 January 2022
Authority
Bundesbeauftragter für den Datenschutz
Fine Amount
€50,000
Enforcement Tracker ID
ETid-1723
About this data
Cite as: Cookie Fines. Company - Germany (2022). Retrieved from cookiefines.eu
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