Doctissimo – €380,000 Fine (France, 2023)

€380,000Commission Nationale de l'Informatique et des Libertés11 May 2023France
final
Fine

Doctissimo was fined EUR 380,000 by the French data protection authority for using cookies without user consent and mishandling health data. The company also failed to properly anonymize user data and lacked necessary contracts with partners. This case underscores the importance of obtaining consent and securing sensitive data.

What happened

Doctissimo used cookies without consent and failed to properly handle and secure health data on its website.

Who was affected

Users of Doctissimo's website, particularly those engaging with health-related content and quizzes, were affected.

What the authority found

The French authority found that Doctissimo did not obtain valid consent for cookies and mishandled sensitive health data, violating GDPR requirements.

Why this matters

This ruling highlights the critical need for websites to obtain clear consent for cookies and to handle sensitive data with care. It serves as a reminder to review data processing practices and ensure compliance with GDPR.

GDPR Articles Cited

AI-verified

Art. 26 GDPR
Art. 32 GDPR
Art. 5(1)(e) GDPR
Art. 9(2) GDPR
View original scraped data
Art. 5(1)(e) GDPR
Art. 9(2) GDPR
Art. 26 GDPR
Art. 32 GDPR

Original data from scraper before AI verification against source document.

Source verified 6 March 2026
verified correct
Full Legal Summary
Detailed

Doctissimo used cookies without obtaining user consent, violating cookie consent requirements.

Violations (2)

Cookies Placed Before Consent
critical

Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.

Art. 6(1) GDPR

Third-Party Cookies Without Consent
critical

Third-party tracking cookies or scripts are loaded without obtaining prior user consent.

Art. 13, 14 GDPR

Related Enforcement Actions (0)

No other enforcement actions found for Doctissimo in FR

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

11 May 2023

Authority

Commission Nationale de l'Informatique et des Libertés

Fine Amount

€380,000

GDPRhub ID

gdprhub-5936

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified
Cookie relevance: 80%

Cite as: Cookie Fines. Doctissimo - France (2023). Retrieved from cookiefines.eu

Report Inaccuracy

Last updated: