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Desolasol Restauración, S.L. – €6,000 Fine (Spain, 2021)

€6,000Agencia Española de Protección de Datos25 May 2021Spain
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Fine

Privacy enforcement record

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Desolasol Restauración, S.L. was fined EUR 6,000 because a restaurant employee accidentally shared a customer's complaint form with other guests. This incident highlights the importance of keeping personal information private to protect customer trust.

What happened

A restaurant employee mistakenly gave copies of a customer's complaint form to other guests.

Who was affected

The customer who submitted the complaint and other restaurant guests who received the form.

What the authority found

The Spanish DPA found that the restaurant failed to protect personal data, violating GDPR's requirement for data security.

Why this matters

This case shows that businesses must take care to safeguard customer information. It serves as a reminder for all companies to train staff on handling personal data properly.

Recorded legal citations
Automatically processed
Art. 5(1)(f) GDPR
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Art. 5(1) f) GDPR

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Full Legal Summary
Detailed

The Spanish DPA (AEPD) has fined Desolasol Restauración S.L. EUR 6,000. The data subject had submitted a consumer complaint form to the restaurant because he was unable to converse at the table due to the volume of the music. A copy of the form remained with the controller. Due to an error by a restaurant employee, the copies of the form were given to other guests of the restaurant who were present during the incident.

Related Enforcement Actions (0)

No other enforcement actions found for Desolasol Restauración, S.L. in ES

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

25 May 2021

Authority

Agencia Española de Protección de Datos

Fine Amount

€6,000

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Desolasol Restauración, S.L. - Spain (2021). Retrieved from cookiefines.eu

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