Hotel – €45,000 Fine (Croatia, 2024)
Two hotels in Croatia were fined €45,000 for improperly using cookies to collect personal data without getting consent first. This ruling is important because it shows that businesses must be transparent about their data practices. Hotels and other businesses should ensure they have clear consent mechanisms for cookie usage.
What happened
The Croatian DPA fined two hotels for unlawfully processing personal data through cookies placed before obtaining user consent.
Who was affected
Guests and website visitors who were tracked by the hotels' cookies without consent were affected.
What the authority found
The DPA found that the hotels did not comply with GDPR requirements regarding cookie consent and information clarity.
Why this matters
This case serves as a reminder for businesses to be transparent about their cookie usage and to obtain proper consent from users. Compliance with data protection rules is crucial to avoid penalties.
The Croatian DPA (AZOP) has imposed a fine of EUR 45,000 on two hotels for unlawfully processing personal data through the use of cookies.
Violations (2)
Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.
Art. 6(1) GDPR
The cookie banner or cookie policy provides vague, incomplete, or unclear information about what cookies are used and why.
Art. 12, 13 GDPR
Related Enforcement Actions (2)
Other enforcement actions involving Hotel in HR
Fine
€45K
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
13 September 2024
Authority
Agencija za zaštitu osobnih podataka
Fine Amount
€45,000
Enforcement Tracker ID
ETid-2496
About this data
Cite as: Cookie Fines. Hotel - Croatia (2024). Retrieved from cookiefines.eu
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