Hotel – €45,000 Fine (Croatia, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Two hotels in Croatia were fined for using cookies to collect personal data without proper consent. This ruling is important because it reinforces the need for businesses to obtain clear permission before tracking users online. Hotels must ensure they inform guests about cookie usage to comply with data protection laws.
What happened
The Croatian DPA fined two hotels for unlawfully processing personal data through cookies without obtaining consent.
Who was affected
Guests who interacted with the hotels' websites were affected by the cookie tracking.
What the authority found
The DPA ruled that the hotels violated GDPR by not providing clear information about their cookie practices and failing to obtain consent before placing cookies.
Why this matters
This case serves as a reminder for all businesses to ensure they have proper consent mechanisms in place for cookie usage. Companies should review their cookie policies to avoid similar penalties.
GDPR Articles Cited
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The Croatian DPA (AZOP) has imposed a fine of EUR 45,000 on two hotels for unlawfully processing personal data through the use of cookies.
Violations (2)
Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.
Art. 6(1) GDPR
The cookie banner or cookie policy provides vague, incomplete, or unclear information about what cookies are used and why.
Art. 12, 13 GDPR
Related Enforcement Actions (2)
Other enforcement actions involving Hotel in HR
Fine
€45K
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
13 September 2024
Authority
Agencija za zaštitu osobnih podataka
Fine Amount
€45,000
Enforcement Tracker ID
ETid-2496
About this data
Cite as: Cookie Fines. Hotel - Croatia (2024). Retrieved from cookiefines.eu
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