- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
PRA Iberia S.L. – €60,000 Fine (Spain, 2021)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
PRA Iberia S.L. was fined for not responding to a customer's request for information about a debt they claimed was owed. The company continued to add interest to this debt without the customer knowing about it. This case highlights the importance of responding to customer inquiries about their data.
What happened
PRA Iberia S.L. failed to respond to a customer's request for information regarding an alleged debt.
Who was affected
A customer who was unaware of any debt and had filed a complaint.
What the authority found
The Spanish DPA found that PRA Iberia S.L. did not provide the necessary information and continued to act on an unverified claim.
Why this matters
This ruling stresses the need for companies to be responsive to customer inquiries about their data. Ignoring such requests can lead to significant penalties.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 12 March 2026.
Processing notes: articles corrected, national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The Spanish DPA (AEPD) has fined PRA Iberia S.L. EUR 60,000. A data subject had filed a complaint against the controller with the AEPD. The complaint was based on the fact that the controller asserted a claim arising from a contract that the data subject had never concluded and of which he had no knowledge. The AEPD points out that the data subject had attempted to exercise his right to information, but received no response from the controller, that instead continued to add interest to the data subject's alleged debt.
Related Enforcement Actions (0)
No other enforcement actions found for PRA Iberia S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
27 July 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€60,000
Enforcement Tracker ID
ETid-788
About this data
Cite as: Cookie Fines. PRA Iberia S.L. - Spain (2021). Retrieved from cookiefines.eu
Last updated: