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Magyar Telekom Nyrt. – €28,400 Fine (Hungary, 2021)

€28,400Nemzeti Adatvédelmi és Információszabadság Hatóság18 June 2021Hungary
final
Fine

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Magyar Telekom mistakenly sent a newsletter to someone who didn't sign up and ignored their requests to delete their information. Instead of deleting the data, the company just sent a link to unsubscribe. This shows that companies need to take user requests seriously.

What happened

Magyar Telekom sent an email newsletter to a person due to a mistake and failed to delete their data after multiple requests.

Who was affected

The individual who received the newsletter by mistake from Magyar Telekom.

What the authority found

The Hungarian data protection authority ruled that Magyar Telekom did not properly delete the person's data as requested, violating data protection rules.

Why this matters

This case serves as a reminder for companies to promptly address user requests for data deletion. Businesses should have clear procedures to handle such requests effectively.

Recorded legal citations
Automatically processed
Art. 25 GDPR
Art. 5(1)(d) GDPR
Art. 6(1) GDPR
Art. 12(2) GDPR
Art. 17(1) GDPR
View original scraped data
Art. 5(1) d) GDPR
Art. 6(1) GDPR
Art. 12(2) GDPR
(3)
(4) GDPR
Art. 17(1) GDPR
Art. 25(GDPR)

Original imported citations before automated processing; the processing history does not establish independent verification.

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Linked-source text retrieved.

Review needed — 13 March 2026.

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Full Legal Summary
Detailed

The Hungarian DPA (NAIH) has imposed a fine of EUR 28,400 on Magyar Telekom Nyrt. The controller had mistakenly sent an e-mail newsletter to the data subject. This occurred due to the fact that a third party had mistakenly entered the wrong e-mail address, namely that of the data subject. The data subject then requested the controller to delete his data several times. He continued to receive the newsletter and instead of deleting the data, the controller sent him a link to unsubscribe from the newsletter.

Related Enforcement Actions (0)

No other enforcement actions found for Magyar Telekom Nyrt. in HU

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

18 June 2021

Authority

Nemzeti Adatvédelmi és Információszabadság Hatóság

Fine Amount

€28,400

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Magyar Telekom Nyrt. - Hungary (2021). Retrieved from cookiefines.eu

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