- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
NATURAL LOGISTICS, S.L. – €3,000 Fine (Spain, 2021)
The Spanish data protection authority fined NATURAL LOGISTICS, S.L. for sending unsolicited commercial emails after a user opted out. This case highlights the importance of respecting users' choices regarding marketing communications. Companies must ensure they stop sending emails if a user requests it.
What happened
NATURAL LOGISTICS, S.L. continued to send marketing emails to a user who had opted out.
Who was affected
The user who requested to stop receiving marketing emails was affected.
What the authority found
The authority found that the company violated Spanish law by sending unsolicited commercial communications.
Why this matters
This ruling serves as a reminder for businesses to adhere to user preferences regarding marketing and to implement effective opt-out processes.
Source checks
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The data subject filed a complaint with the Spanish DPA (AEPD) after receiving unsolicited commercial communications from the logistics company Natural Logistics S.L. The complainant continued to receive several commercial e-mails, after exercising their right to object. Although the company answered that they had deleted the data subjects mail-address from the database, they continued to send commercial mails to that address. The AEPD considered that the company infringed Article 21 of the Spanish law regulating cookies and unsolicited commercial communications (LSSI). This law prohibits companies from sending unwanted or unsolicited commercial communications as conducted by the company. Therefore, the DPA fined the company €3,000, which was reduced to €1,800 for an early payment and the acknowledgement of responsibility.
Related Enforcement Actions (0)
No other enforcement actions found for NATURAL LOGISTICS, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
20 August 2021
Authority
Agencia Española de Protección de Datos
Fine Amount
€3,000
GDPRhub ID
gdprhub-3893About this data
Cite as: Cookie Fines. NATURAL LOGISTICS, S.L. - Spain (2021). Retrieved from cookiefines.eu
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