TikTok – €5,000,000 Fine (France, 2022)
TikTok was fined EUR 5 million in France for improperly handling cookies and tracking users without consent. This ruling is significant because it shows that companies must respect user privacy when using tracking technologies.
What happened
The French DPA fined TikTok for placing cookies on users' devices without proper consent and making it easier to accept cookies than to reject them.
Who was affected
French users of TikTok who were tracked by cookies without their consent were affected.
What the authority found
The DPA found that TikTok did not comply with ePrivacy rules regarding cookie consent and tracking practices.
Why this matters
This ruling highlights the importance of user consent in digital tracking. Companies should review their cookie policies to ensure they are transparent and compliant with privacy regulations.
National Law Articles
The French DPA (DPA) started an investigation on 14 may 2020 into TikTok's website (the 'service provider' or 'the company'). The DPA also inquired on TikTok's cookie use with a particular focus on whether/how the provider deposited and/or accessed cookies and other trackers on French-located users' devices. The investigation ascertained different elements. First, the company had a French establishment (TIKTOK SAS) tasked with the sale and promotion of advertising on the French market. The employees of this establishment worked with advertisers to target local audiences with personalised ads. Second, TikTok's cookie banner on the main TikTok website (Tiktok.com), allowed users to accept all cookies with a single click using a single button. It was possible to deny cookies, such as using the 'manage consent' button, but these methods required more steps when compared to accepting cookies. Third, even if a user did not consent to their installation, certain advertising cookies would nonetheless be placed. The DPA also found that in the case a user had consented to the use of cookies on the main website, cookies would also be placed on the user's device when this user would navigate to one of TikTok's subdomains, with no consent request in those cases. Material competence of the French DPA The DPA determined that it was materially competent. It considered Articles 16 and 20 of the French data protection act and two decisions from the French Conseil d'Etat, in which it was stated that operations regarding the use of trackers on users' devices, located on French territory, fell within the competence of the French DPA. One of these decisions was the [https://gdprhub.eu/index.php?title=CE_-_449209 Conseil's decision of 28 January 2022 (Societe GOOGLE LLC and Societe GOOGLE IRELAND LIMITED]). Territorial competence of the French DPA In order to assess if the DPA was territorially competent to handle this decision under Article 3 of the French Data Protection Act,
Violations (4)
Refusing cookies requires more clicks or steps than accepting them, or the reject option is less visually prominent.
Art. 7 GDPR
Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.
Art. 6(1) GDPR
Tracking cookies remain active or are re-placed even after the user explicitly rejects them.
Art. 6(1) GDPR
Third-party tracking cookies or scripts are loaded without obtaining prior user consent.
Art. 13, 14 GDPR
Related Enforcement Actions (0)
No other enforcement actions found for TikTok in FR
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
29 December 2022
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€5,000,000
GDPRhub ID
gdprhub-5569About this data
Cite as: Cookie Fines. TikTok - France (2022). Retrieved from cookiefines.eu
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