Der Standard – Complaint Upheld (Austria, 2023)

Complaint Upheld
Datenschutzbehörde29 March 2023Austria
final
ePrivacy
Complaint Upheld

Der Standard, an Austrian newspaper, was found to have used a misleading cookie banner that pressured users into consenting to data sharing. This matters because it shows that companies must clearly inform users about their choices and not make consent a condition for accessing content. The ruling emphasizes the importance of user consent in data processing.

What happened

Der Standard's cookie banner forced users to choose between consenting to data sharing or subscribing to access content.

Who was affected

Website visitors who interacted with Der Standard's cookie banner and had their data shared with third parties.

What the authority found

The Austrian DPA ruled that Der Standard's cookie banner did not allow for valid consent, violating GDPR requirements.

Why this matters

This case highlights that companies must provide clear and genuine choices for consent. Website operators should ensure their cookie banners comply with GDPR to avoid similar issues.

GDPR Articles Cited

AI-verified

Art. 17(GDPR)
Art. 4(11) GDPR
Art. 58(2)(f) GDPR
View original scraped data
Art. 4(11) GDPR

Original data from scraper before AI verification against source document.

Source verified 11 April 2026
articles corrected
Full Legal Summary
Detailed

On 13 August 2021 the data subject visited the website of Der Standard, an Austrian newspaper. In order to access the content, the website’s cookie banner offered the data subject either the option to consent to targeted advertising or to buy a subscription to the online version of the newspaper. The data subject chose the first option. As a consequence, their data were shared with at least 125 third parties. According to the data subject, consent was invalid as the cookie banner did not meet the requirements established by the GDPR. Among others, the data subject claimed that they were not in the position of freely giving their consent to the processing for advertising purposes, as the only feasible alternative would have been to subscribe to the newspaper. Therefore, the data subject asked the Austrian DPA to declare the unlawfulness of the processing and order the controller to erase data (Article 17 GDPR) and stop processing operations. The data subject also suggested the adoption of a fine. The controller replied that journalism is not free of costs. It also claimed that there was no evidence that the data subject effectively visited the website. The controller also stressed that the price for an alternative to the data subject’s consent (the subscription) was reasonable. Moreover, the practice of sharing data for targeted advertising was not a choice of the controller, as today almost 100% of online advertisement is to some extent personalised. The data subject objected that the fact that a business model is dominant does not make it legal. In particular, consent is not validly given if the only feasible alternative is a binding contract with the controller (“pay or okay”). Data showed that users of the website opted for “consent” in more than 99% of the cases, which is a clear sign that consent was not freely given. The controller denied that these data were applicable to the present case. As a preliminary consideration, the Austrian DPA stressed that no jo

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Violations (5)

No Reject Button
critical

Cookie banner does not provide a clear reject/refuse all button at the same level as the accept button.

Art. 7 GDPR

Cookies Placed Before Consent
critical

Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.

Art. 6(1) GDPR

Third-Party Cookies Without Consent
critical

Third-party tracking cookies or scripts are loaded without obtaining prior user consent.

Art. 13, 14 GDPR

Misleading Banner Messaging
critical

The cookie banner uses misleading language to trick or pressure users into accepting cookies (dark patterns).

Art. 7 GDPR

No Granular Cookie Choice
high

Users cannot select or deselect individual cookie categories; consent is presented as all-or-nothing.

Art. 4(11) GDPR

Similar Cases

Enforcement actions with similar violations

Details

Decision Date

29 March 2023

Authority

Datenschutzbehörde

GDPRhub ID

gdprhub-5798

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified
Cookie relevance: 100%

Cite as: Cookie Fines. Der Standard - Austria (2023). Retrieved from cookiefines.eu

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