Der Standard – Complaint Upheld (Austria, 2023)

Complaint Upheld
Datenschutzbehörde29 March 2023Austria
final
ePrivacy
Complaint Upheld

Der Standard faced a complaint for its cookie consent practices on its website. The Austrian data protection authority found that the cookie banner did not allow users to give valid consent, as it pressured them into subscribing to access content. This ruling stresses the importance of clear and fair consent mechanisms.

What happened

Der Standard's cookie banner offered users only two options: consent to data sharing or buy a subscription.

Who was affected

Visitors to Der Standard's website who interacted with the cookie banner.

What the authority found

The Austrian DPA ruled that Der Standard's cookie consent practices did not comply with GDPR requirements for valid consent.

Why this matters

This case underscores the necessity for websites to provide genuine choices for consent. Companies must ensure their cookie practices are transparent and user-friendly.

GDPR Articles Cited

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Art. 4(11) GDPR

Original data from scraper before AI verification against source document.

Source verified 11 April 2026
articles corrected
Full Legal Summary
Detailed

On 13 August 2021 the data subject visited the website of Der Standard, an Austrian newspaper. In order to access the content, the website’s cookie banner offered the data subject either the option to consent to targeted advertising or to buy a subscription to the online version of the newspaper. The data subject chose the first option. As a consequence, their data were shared with at least 125 third parties. According to the data subject, consent was invalid as the cookie banner did not meet the requirements established by the GDPR. Among others, the data subject claimed that they were not in the position of freely giving their consent to the processing for advertising purposes, as the only feasible alternative would have been to subscribe to the newspaper. Therefore, the data subject asked the Austrian DPA to declare the unlawfulness of the processing and order the controller to erase data (Article 17 GDPR) and stop processing operations. The data subject also suggested the adoption of a fine. The controller replied that journalism is not free of costs. It also claimed that there was no evidence that the data subject effectively visited the website. The controller also stressed that the price for an alternative to the data subject’s consent (the subscription) was reasonable. Moreover, the practice of sharing data for targeted advertising was not a choice of the controller, as today almost 100% of online advertisement is to some extent personalised. The data subject objected that the fact that a business model is dominant does not make it legal. In particular, consent is not validly given if the only feasible alternative is a binding contract with the controller (“pay or okay”). Data showed that users of the website opted for “consent” in more than 99% of the cases, which is a clear sign that consent was not freely given. The controller denied that these data were applicable to the present case. As a preliminary consideration, the Austrian DPA stressed that no jo

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Violations (5)

No Reject Button
critical

Cookie banner does not provide a clear reject/refuse all button at the same level as the accept button.

Art. 7 GDPR

Cookies Placed Before Consent
critical

Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.

Art. 6(1) GDPR

Third-Party Cookies Without Consent
critical

Third-party tracking cookies or scripts are loaded without obtaining prior user consent.

Art. 13, 14 GDPR

Misleading Banner Messaging
critical

The cookie banner uses misleading language to trick or pressure users into accepting cookies (dark patterns).

Art. 7 GDPR

No Granular Cookie Choice
high

Users cannot select or deselect individual cookie categories; consent is presented as all-or-nothing.

Art. 4(11) GDPR

Similar Cases

Enforcement actions with similar violations

Details

Decision Date

29 March 2023

Authority

Datenschutzbehörde

GDPRhub ID

gdprhub-5798

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified
Cookie relevance: 100%

Cite as: Cookie Fines. Der Standard - Austria (2023). Retrieved from cookiefines.eu

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