Car importer – €13,500 Fine (Hungary, 2021)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
A Hungarian car importer was fined EUR 13,500 for sending unwanted emails to a customer after a car inspection. The company didn't have permission to send these emails and failed to provide proper contact information. This case highlights the importance of having a valid reason to contact customers and providing clear information.
What happened
The car importer sent unsolicited emails to a customer without having a valid reason.
Who was affected
Customers of the car importer's authorized repair shops who received unsolicited emails.
What the authority found
The Hungarian authority found that the car importer lacked a valid reason to contact the customer and failed to provide necessary information in the emails.
Why this matters
This case underscores the need for companies to ensure they have a valid reason to contact customers and to include clear contact details in communications. It serves as a reminder to review email practices to avoid similar fines.
GDPR Articles Cited
The Hungarian DPA imposed a fine of EUR 13,500 on a car importer. A customer of one of the company's authorized repair shops filed a complaint with the DPA due to receiving unsolicited emails related to customer surveys from the company after a car inspection. The Hungarian DPA found that the controller did not have a valid legal basis to contact the data subject. It also found that the controller had not complied with its duty to inform under Art. 12 GDPR and Art. 13 GDPR. The emails did not contain any contact information of the controller, for example.
Related Enforcement Actions (0)
No other enforcement actions found for Car importer in HU
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
27 October 2021
Authority
Nemzeti Adatvédelmi és Információszabadság Hatóság
Fine Amount
€13,500
Enforcement Tracker ID
ETid-955
About this data
Cite as: Cookie Fines. Car importer - Hungary (2021). Retrieved from cookiefines.eu
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