- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
INCOPROSOL, S.L. – €5,000 Fine (Spain, 2022)
Privacy enforcement record
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INCOPROSOL, S.L. was fined for recording a phone conversation with a customer without their consent. This ruling highlights the importance of obtaining permission before recording conversations. Businesses should be aware of the need for consent to protect customer privacy.
What happened
INCOPROSOL recorded a customer's phone conversation without obtaining their consent.
Who was affected
A customer whose conversation was recorded was affected by this violation.
What the authority found
The Spanish data protection authority ruled that INCOPROSOL violated data protection rules by not securing consent for the recording.
Why this matters
This fine serves as a reminder for businesses to always obtain consent before recording conversations. Protecting customer privacy is essential for compliance.
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Linked-source text retrieved.
Automated check recorded — 15 March 2026.
Processing notes: national law identified.
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The Spanish DPA has fined INCOPROSOL, S.L. EUR 5,000. The controller had recorded a telephone conversation with a customer without obtaining the customer's consent.
Related Enforcement Actions (0)
No other enforcement actions found for INCOPROSOL, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
31 January 2022
Authority
Agencia Española de Protección de Datos
Fine Amount
€5,000
About this data
Cite as: Cookie Fines. INCOPROSOL, S.L. - Spain (2022). Retrieved from cookiefines.eu
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