- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
ORANGE ESPAÑA VIRTUAL, S.L. – €70,000 Fine (Spain, 2022)
Privacy enforcement record
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ORANGE ESPAÑA VIRTUAL, S.L. was fined EUR 70,000 for failing to verify the identity of customers, which allowed fraudsters to impersonate them. This is important because it shows that companies must take steps to protect customer information. Businesses should implement strong identity verification processes to prevent fraud.
What happened
ORANGE ESPAÑA VIRTUAL, S.L. did not properly verify the identity of customers, allowing fraudsters to obtain SIM cards.
Who was affected
Two customers of ORANGE ESPAÑA VIRTUAL, S.L. whose identities were impersonated by fraudsters.
What the authority found
The Spanish DPA found that ORANGE ESPAÑA VIRTUAL, S.L. failed to ensure proper identity verification, violating GDPR's security requirements.
Why this matters
This ruling highlights the critical need for companies to have robust identity verification measures in place. It sets a precedent for accountability in protecting customer data from fraud.
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The Spanish DPA has fined ORANGE ESPAÑA VIRTUAL, S.L. EUR 70,000. Two Orange España Virtual customers had filed complaints with the DPA. In the course of its investigation, the DPA found that fraudsters had pretended to be the data subjects when contacting Orange España Virtual and had demanded a copy of their SIM cards. As a result, they were able to conclude contracts at the expense of the data subjects and carry out various transfers. According to the DPA ,Orange España Virtual had not properly verified the identity of the fraudsters before issuing the SIM cards and ensured that the inquirers were really the SIM card holders.
Related Enforcement Actions (0)
No other enforcement actions found for ORANGE ESPAÑA VIRTUAL, S.L. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
1 February 2022
Authority
Agencia Española de Protección de Datos
Fine Amount
€70,000
About this data
Cite as: Cookie Fines. ORANGE ESPAÑA VIRTUAL, S.L. - Spain (2022). Retrieved from cookiefines.eu
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