Enforcing jurisdiction
Austria · Geography does not establish applicable law.
Confirmed applicable legislation
Privacy topics

Court case W 108 2284491-1 – Court Ruling (Austria, 2024)

Court Ruling
Datenschutzbehörde31 July 2024Austria
final
ePrivacy
Court Ruling

An Austrian court upheld a decision requiring a media company's cookie banner to allow users to reject cookies easily. The court found the original design made it difficult for users to refuse consent. This ruling reinforces the need for clear consent options on websites.

What happened

The court dismissed an appeal from a media company regarding the design of its cookie consent banner.

Who was affected

Website visitors who faced challenges in rejecting cookies due to the banner's design.

What the authority found

The court confirmed that the cookie banner must provide an equally easy option to reject cookies as it does to accept them.

Why this matters

This ruling emphasizes the importance of user-friendly consent mechanisms on websites. It serves as a reminder for operators to ensure that users can easily manage their cookie preferences.

Recorded legal citations
Automatically processed
Art. 21 GDPR
Art. 5(1)(a) GDPR
Art. 5(3) ePrivacy Directive GDPR
Art. 6(1)(a) GDPR
Art. 7(3) GDPR
View original scraped data
Art. 5(1)(a) GDPR
Art. 6(1)(a) GDPR
Art. 7(3) GDPR
Art. 21(GDPR)
Art. 5(3) ePrivacy Directive

Original imported citations before automated processing; the processing history does not establish independent verification.

Decision AuthorityBVwG
Reviewed AuthorityDSB (Austria)

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Secondary-source text retrieved.

Automated check recorded — 12 April 2026.

Processing notes: articles corrected, authority corrected.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

The data subject visited a website operated by a media company (the controller). Upon opening the website a cookie banner showed up. This cookie banner was designed in such a way that a reject button was “hidden” in a second layer. The cookie banner’s first layer presented only an option to accept the cookies or to manage the options. The cookie manage option was presented as a link. When the data subject clicked on the accept button, they also agreed to pre-ticked options, visible only within the cookie management link. The reject button was a part of the second layer of the cookie banner (within the cookie management link). The data subject lodged a complaint with the Austrian DPA (DSB), claiming the controller violated, inter alia, Article 5(1)(a) GDPR and Article 6(1)(a) GDPR. The data subject was represented by noyb. The controller argued to the DPA that the website provided access to online newspaper articles. Because of that, the processing activities were carried for journalistic purposes and the DPA was not competent to hear the case. In the meantime the controller updated the settings of the cookie banner and introduced a reject button on its first layer, next to the accept button. Also, the link to manage the cookie settings was redesigned as a button. Moreover, the controller added a floating icon, allowing the website users to withdraw the consent given at any time. If a website user rejected the cookies or withdrew the consent via the floating icon, the controller would interpret such a conduct to be an objection under Article 21 GDPR. Additionally, the controller informed they deleted the data concerning the data subject. In response, the data subject emphasized that due to new settings of the website, the controller wrongly qualified certain cookies to be strictly necessary. In consequence, the controller installed the cookies before the website’s user interacted with the cookie banner, violating Article 5(3) ePrivacy Directive. Although the controller announced that it would implement a completely new cookie banner, they later retracted from that plan. The controller changed the cookie banner and – after improving it initially – removed the reject button again. Eventually, updated cookie banner didn’t include a reject button on the first layer any longer. The DPA issued a decision, ordering the controller to modify the cookie banner so that its first layer offered an option to close the cookie banner without giving consent. This option had to be visually equivalent to the accept button. The DPA rejected the applications of the data subject regarding the deletion of its data, an order to stop unlawful processing and establishing the violation of data confidentiality (“Recht auf Geheimhaltung”). The controller appealed the DPA’s order to introduce an equivalent reject option in the first layer of its cookie banner to the Federal Administrative Court (Bundesverwaltungsgericht – BVwG). After hearing the parties and visiting the website itself the court issued its decision. The court dismissed the appeal of the controller as unfounded. == The controller’s processing activities didn’t fall within the scope of journalistic purposes. The court emphasised that the controller placed the cookies and processed the collected data for analytical and advertising purposes. == The court also upheld the interpretation of the DPA that the first layer of the cookie banner needs to contain a visually equivalent option to reject cookies. According to the court Article 7(3) GDPR implies that refusing consent shall be as easy as giving consent. In particular, refusing consent shall not require more interactions than giving consent. In the case at hand consenting required only one click, whereas rejecting consent required two clicks. Therefore no equivalence between the options was given. Furthermore, the different design of the options in the first layer – a button for consent on one hand and a link to access the second layer on the other – equally lead to the conclusion that the options cannot be considered equivalent. A mere explanation in the first layer of the cookie banner on how to reject cookies does not change this assessment. Additionally, the cookie manage link at the bottom of the website is not an equivalent option either, since it is only available after an interaction with the cookie banner. Hence, the DPA order was found to be correct. The court did not find that the controller had complied with this order in the meantime.

Outcome

Court Ruling

A ruling by a national court on a data-protection matter.

Violations (4)

No Reject Button
critical

Cookie banner does not provide a clear reject/refuse all button at the same level as the accept button.

Reject Harder Than Accept
critical

Refusing cookies requires more clicks or steps than accepting them, or the reject option is less visually prominent.

Pre-ticked Consent Boxes
high

Cookie consent checkboxes are pre-selected by default, violating the requirement for active, affirmative consent.

Cookies Placed Before Consent
critical

Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.

Related Cases (0)

No other cases found for Court case W 108 2284491-1 in AT

This is the only recorded case for this entity in this jurisdiction.

Details

Ruling Date

31 July 2024

Authority

Datenschutzbehörde

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Court case W 108 2284491-1 - Austria (2024). Retrieved from cookiefines.eu

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