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CLÍNICA DENTAL SAN FRANCISCO, S.L. – €4,200 Fine (Spain, 2022)

€4,200Agencia Española de Protección de Datos29 April 2022Spain
reduced
Fine

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CLÍNICA DENTAL SAN FRANCISCO in Spain was fined EUR 4,200 for continuing to send ads via WhatsApp after a customer asked for their data to be deleted. The fine was reduced because the clinic paid promptly and accepted responsibility. This case serves as a reminder that businesses must respect customer requests regarding their personal data.

What happened

The Spanish DPA fined CLÍNICA DENTAL SAN FRANCISCO for sending advertisements despite a customer's request to delete their data.

Who was affected

The customer who requested the deletion of their data and continued to receive ads was affected.

What the authority found

The authority determined that the clinic violated data protection rules by not honoring the customer's request.

Why this matters

This ruling underscores the need for businesses to have clear processes for handling customer data requests. Ignoring such requests can lead to financial penalties.

Recorded legal citations
Automatically processed
Art. 17 GDPR
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Art. 17(GDPR)

Original imported citations before automated processing; the processing history does not establish independent verification.

National Law Articles
AI-identified
Art. 21 LSSI

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Automated check recorded — 15 March 2026.

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Full Legal Summary
Detailed

The Spanish DPA (AEPD) has imposed a fine on CLÍNICA DENTAL SAN FRANCISCO, S.L.. A data subject had filed a complaint with the AEPD against the controller due to the fact that the controller continued to send him advertisements via WhatsApp, despite the fact that he had requested the deletion of his data. The original fine of EUR 7,000 was reduced to EUR 4,200 due to immediate payment and admission of responsibility by the controller.

Related Enforcement Actions (0)

No other enforcement actions found for CLÍNICA DENTAL SAN FRANCISCO, S.L. in ES

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

29 April 2022

Authority

Agencia Española de Protección de Datos

Fine Amount

€4,200

Enforcement Tracker ID

ETid-1143

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. CLÍNICA DENTAL SAN FRANCISCO, S.L. - Spain (2022). Retrieved from cookiefines.eu

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