Bank – €1,500,000 Fine (Croatia, 2025)

€1,500,000Agencija za zaštitu osobnih podataka18 December 2025Croatia
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

A Croatian bank was fined for collecting data on users' installed apps without proper legal justification through its mobile banking app. This matters because it shows that companies must limit data collection to what is necessary. Businesses should review their data practices to ensure they comply with privacy laws.

What happened

The bank's mobile banking app collected data on every app installed on users' devices without sufficient legal basis.

Who was affected

Customers using the bank's mobile app were affected by this data collection.

What the authority found

The Croatian Data Protection Authority found that the bank violated GDPR principles by not minimizing data collection.

Why this matters

This case underscores the need for companies to collect only the data they truly need. Businesses should assess their data collection practices to avoid similar violations.

GDPR Articles Cited

AI-verified

Art. 12(GDPR)
Art. 13(GDPR)
Art. 5(1)(a) GDPR
Art. 6(1) GDPR
Art. 25(2) GDPR
View original scraped data
Art. 5(1) a) GDPR
c) GDPR
Art. 6(1) GDPR
Art. 12(GDPR)
Art. 13(GDPR)
Art. 25(2) GDPR

Original data from scraper before AI verification against source document.

Source verified 23 April 2026
verified correct
Full Legal Summary
Detailed

The Croatian DPA has imposed a fine of EUR 1,500,000 on a bank. The controller offers its customers mobile banking via an app developed by the controller. On Android and Huawei devices, the app collected data on every app installed on the device. This happened without sufficient legal basis and infringed the principle of data minimisation.

Related Enforcement Actions (0)

No other enforcement actions found for Bank in HR

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

18 December 2025

Authority

Agencija za zaštitu osobnih podataka

Fine Amount

€1,500,000

Enforcement Tracker ID

ETid-3102

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Bank - Croatia (2025). Retrieved from cookiefines.eu

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