- Enforcing jurisdiction
- Greece · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone – PANAFON A.E.E.T. – €30,000 Fine (Greece, 2026)
Privacy enforcement record
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Vodafone – PANAFON A.E.E.T. was fined €30,000 for not properly handling a customer's request to access their call recordings. This matters because it shows that companies must take customer requests seriously and respond correctly. Failing to do so can lead to penalties and damage trust with users.
What happened
Vodafone failed to properly fulfill a customer's request for access to their call recordings.
Who was affected
The customer who requested access to their call recordings was affected.
What the authority found
The Greek Data Protection Authority found that Vodafone did not handle the customer's request in a timely and proper manner, violating GDPR rules.
Why this matters
This case highlights the importance of companies being responsive to user requests. Businesses should ensure they have clear processes for handling such requests to avoid fines.
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Linked-source text retrieved.
Automated check recorded — 23 April 2026.
Processing notes: articles corrected.
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Insufficient fulfilment of data subjects rights
Related Enforcement Actions (1)
Other enforcement actions involving Vodafone – PANAFON A.E.E.T. in GR
Details
Fine Date
11 February 2026
Authority
Hellenic Data Protection Authority
Fine Amount
€30,000
Enforcement Tracker ID
3106
About this data
Cite as: Cookie Fines. Vodafone – PANAFON A.E.E.T. - Greece (2026). Retrieved from cookiefines.eu
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