- Enforcing jurisdiction
- Italy · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
Findomestic Banca spa – €10,000 Fine (Italy, 2022)
Privacy enforcement record
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Findomestic Banca spa was fined €10,000 for breaching customer confidentiality by sending payment reminders to a customer's wife about a loan she did not guarantee. This matters because it highlights the importance of protecting personal information and ensuring that companies communicate accurately with customers.
What happened
Findomestic Banca spa sent unauthorized payment reminders to a customer's wife regarding a loan.
Who was affected
The customer and their wife were affected by the unauthorized communication regarding the loan.
What the authority found
The Italian DPA found that Findomestic Banca spa violated data protection rules by breaching confidentiality.
Why this matters
This case emphasizes the need for financial institutions to handle customer information carefully. Companies must ensure they only communicate relevant information to the appropriate individuals.
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The Italian DPA has imposed a fine of EUR 10,000 on Findomestic Banca spa. A customer had filed a complaint with the DPA regarding a breach of confidentiality related to the financial institution. The controller had unauthorizedly sent several payment reminders to the data subject's wife regarding a loan taken out by the data subject. The wife had indeed guaranteed a loan taken out by the data subject, however not the loan in question.
Related Enforcement Actions (0)
No other enforcement actions found for Findomestic Banca spa in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
7 April 2022
Authority
Garante per la protezione dei dati personali
Fine Amount
€10,000
About this data
Cite as: Cookie Fines. Findomestic Banca spa - Italy (2022). Retrieved from cookiefines.eu
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