- Enforcing jurisdiction
- Finland · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Telemarketing company – €8,300 Fine (Finland, 2022)
Privacy enforcement record
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A telemarketing company in Finland was fined EUR 8,300 for not following a data protection order. A customer asked to see a recording of their sales call, but the company failed to provide it even after the data protection authority ordered them to do so. This case highlights the importance of complying with data access requests from customers.
What happened
The Finnish DPA fined a telemarketing company for not providing a customer access to a recorded sales call as ordered.
Who was affected
The customer who requested access to their sales call recording was affected.
What the authority found
The authority found that the company did not comply with its order to grant access to the recording, violating data protection rules.
Why this matters
This case emphasizes that companies must take customer data access requests seriously. Failing to comply can lead to fines and damage to reputation.
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The Finnish DPA has imposed a fine of EUR 8,300 on a telemarketing company for non-compliance with a DPA order. A customer of the company had requested access to the recording of a sales call. However, the company did not comply with the request and therefore the DPA ordered the company to grant the customer access to the recordings. Later, the customer reported that despite the DPA's order, they still had not received the recording of the call.
Related Enforcement Actions (0)
No other enforcement actions found for Telemarketing company in FI
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
29 April 2022
Authority
Tietosuojavaltuutetun toimisto
Fine Amount
€8,300
Enforcement Tracker ID
ETid-1189
About this data
Cite as: Cookie Fines. Telemarketing company - Finland (2022). Retrieved from cookiefines.eu
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