South Wales Police – Order (United Kingdom, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
South Wales Police faced an enforcement notice for delays in responding to requests for personal data. They only answered 29% of these requests on time, leaving many overdue. This situation highlights the importance of timely responses to data requests, which is crucial for maintaining public trust.
What happened
South Wales Police failed to respond to 71% of subject access requests within the required timeframe.
Who was affected
Individuals requesting their personal data from South Wales Police were affected by the delays.
What the authority found
The Information Commissioner's Office ordered South Wales Police to clear their backlog of overdue data requests by June 2026.
Why this matters
This case emphasizes the need for organizations to handle personal data requests promptly. It serves as a reminder for all public bodies to improve their data handling processes.
Source checks
Secondary-source text retrieved.
Automated check recorded — 16 October 2026.
Processing notes: articles corrected, national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
We issued an enforcement notice to South Wales Police (SWP) over serious delays in handling subject access requests (SARs). Our investigation revealed that between April 2023 - March 2024, SWP only responded to 29% of SARs within the statutory timeframe. We also found that as of August 2025, the force had 352 overdue SARs, with one dating back nearly two years. We ordered SWP to clear this backlog by June 2026.
Outcome
Order
A binding order requiring the controller to take specific action.
Related Enforcement Actions (0)
No other enforcement actions found for South Wales Police in UK
This is the only recorded action for this entity in this jurisdiction.
Details
Order Date
9 October 2025
Authority
Information Commissioner's Office
About this data
Cite as: Cookie Fines. South Wales Police - United Kingdom (2025). Retrieved from cookiefines.eu
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