Poxell Ltd โ€“ Order (United Kingdom, 2024)

Order
Information Commissioner's Office16 January 2024United Kingdom
unknown
Order

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Poxell first came to the attention of the Commissioner in April 2022 as part of an investigation formed to assess and analyse complaint trends in relation to the energy and home improvements sector.The investigation established that between 31 March 2022 and 20 July 2022, Poxell made 2,647,805 unsolicited direct marketing calls in breach of regulations 21 and 24 of PECR.The above resulted in 413 complaints to the ICO and TPS reporting tools.Individuals stated calls were about energy products, specifically driveway repairs, windows, doors and insulation. Several complainants reported that they had not consented to receive calls which were persistent in nature, one individual stated they had received over 40 calls, and they thought calls may be a scam.

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Full Legal Summary

Poxell first came to the attention of the Commissioner in April 2022 as part of an investigation formed to assess and analyse complaint trends in relation to the energy and home improvements sector.The investigation established that between 31 March 2022 and 20 July 2022, Poxell made 2,647,805 unsolicited direct marketing calls in breach of regulations 21 and 24 of PECR.The above resulted in 413 complaints to the ICO and TPS reporting tools.Individuals stated calls were about energy products, specifically driveway repairs, windows, doors and insulation. Several complainants reported that they had not consented to receive calls which were persistent in nature, one individual stated they had received over 40 calls, and they thought calls may be a scam.

Outcome

Order

A binding order requiring the controller to take specific action.

Related Enforcement Actions (0)

No other enforcement actions found for Poxell Ltd in UK

This is the only recorded action for this entity in this jurisdiction.

Details

Order Date

16 January 2024

Authority

Information Commissioner's Office

About this data

Source: official_ico
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Poxell Ltd - United Kingdom (2024). Retrieved from cookiefines.eu

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