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Charnwood Borough Council – Reprimand (United Kingdom, 2023)

Reprimand
Information Commissioner's Office29 November 2023United Kingdom
unknown
Reprimand

Privacy enforcement record

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Charnwood Borough Council was reprimanded for giving the new address of a domestic abuse victim to their ex-partner. This action caused the victim significant distress and could lead to further harm. The Council also failed to properly communicate how to change addresses and did not train staff on data protection.

What happened

Charnwood Borough Council disclosed the new address of a domestic abuse victim to their ex-partner.

Who was affected

The victim of domestic abuse whose address was shared without consent.

What the authority found

The Information Commissioner's Office found that the Council's actions caused distress and highlighted failures in communication and staff training.

Why this matters

This reprimand shows the importance of protecting sensitive information, especially in cases of domestic abuse. Organizations must ensure clear processes and proper training for staff handling such sensitive situations.

National Law Articles
AI-identified
Section 170 DPA 2018

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Linked-source text retrieved.

Automated check recorded — 16 October 2026.

Processing notes: national law identified.

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Full Legal Summary
Detailed

Reprimand issued for the disclosure of the new address of the data subject to an ex-partner who was the alleged perpetrator of domestic abuse against the data subject. This caused significant distress to the data subject and has the potential to result in actual harm. In addition, the investigation highlighted that the process to make address changes was not properly communicated to the data subject, and that there was an absence of a written and well communicated process for dealing with correspondence in these sensitive circumstances for staff to use. In addition, the Council had not ensured that all members of staff involved in this incident had received data protection training in the twelve months prior to the incident.

Outcome

Reprimand

A formal reprimand: the DPA found a violation and issued a formal censure.

Related Enforcement Actions (0)

No other enforcement actions found for Charnwood Borough Council in UK

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

29 November 2023

Authority

Information Commissioner's Office

About this data

Source: official_ico
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Charnwood Borough Council - United Kingdom (2023). Retrieved from cookiefines.eu

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