- Enforcing jurisdiction
- United Kingdom · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
Complete Marketing Services Ltd – Order (United Kingdom, 2023)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Complete Marketing Services Ltd was investigated for making a large number of unsolicited marketing calls. The Information Commissioner's Office found that the company had violated regulations regarding direct marketing. This case serves as a warning to businesses about the importance of following marketing rules.
What happened
The Information Commissioner's Office found that Complete Marketing Services Ltd made 242,497 unsolicited direct marketing calls in violation of regulations.
Who was affected
Individuals who received unsolicited marketing calls from Complete Marketing Services Ltd.
What the authority found
The authority determined that the company breached regulations on unsolicited marketing calls, which could lead to further action.
Why this matters
This case underscores the need for companies to comply with marketing regulations. Businesses should ensure they have proper consent before contacting potential customers.
Source checks
Linked-source text retrieved.
Automated check recorded — 16 October 2026.
Processing notes: articles corrected, national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
Between 8 June 2021 and 4 February 2022, CMS instigated 242,497 unsolicited direct marketing calls in breach of Reg 21 and 24 of PECR. CMS first came to the attention of the Commissioner in December 2021 when data pertaining to complaints about unsolicited live direct marketing calls regarding road traffic accidents ("RTA") and personal injury claims was reported by the TPS.
Outcome
Order
A binding order requiring the controller to take specific action.
Related Enforcement Actions (0)
No other enforcement actions found for Complete Marketing Services Ltd in UK
This is the only recorded action for this entity in this jurisdiction.
Details
Order Date
9 November 2023
Authority
Information Commissioner's Office
About this data
Cite as: Cookie Fines. Complete Marketing Services Ltd - United Kingdom (2023). Retrieved from cookiefines.eu
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