- Enforcing jurisdiction
- United Kingdom · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
MCP Online Ltd – Order (United Kingdom, 2023)
Privacy enforcement record
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The UK's Information Commissioner's Office ordered MCP Online Ltd to address issues related to unsolicited calls to registered numbers. The company was found to have made over 20,000 calls to people who had opted out of such communications. This order highlights the need for businesses to respect user preferences regarding marketing calls.
What happened
MCP Online Ltd made 20,939 unsolicited calls to registered numbers, violating privacy regulations.
Who was affected
Individuals who had registered their numbers with the Telephone Preference Service to avoid unsolicited calls.
What the authority found
The authority ordered MCP Online Ltd to stop making unsolicited calls to registered numbers.
Why this matters
This action reinforces the importance of adhering to regulations that protect individuals from unwanted marketing communications. Companies must ensure compliance to avoid similar issues.
Source checks
Linked-source text retrieved.
Automated check recorded — 16 October 2026.
Processing notes: articles corrected, national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
Between 1 January 2022 and 28 September 2022 there were 20,939 calls made to CTPS or TPS registered numbers – breach of Reg 21 and 24 of PECR. MCP came to the ICO’s attention following a review of complaints made to the Telephone Preference Service (TPS) in November 2021 as part of Operation Torc, which has been set up to investigate unsolicited pensions calls.
Outcome
Order
A binding order requiring the controller to take specific action.
Related Enforcement Actions (0)
No other enforcement actions found for MCP Online Ltd in UK
This is the only recorded action for this entity in this jurisdiction.
Details
Order Date
28 September 2023
Authority
Information Commissioner's Office
About this data
Cite as: Cookie Fines. MCP Online Ltd - United Kingdom (2023). Retrieved from cookiefines.eu
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