- Enforcing jurisdiction
- United Kingdom · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
London Borough of Croydon – Reprimand (United Kingdom, 2022)
Privacy enforcement record
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The London Borough of Croydon was reprimanded for not responding to over half of the information requests from residents on time. This is important because it affects how quickly people can access their personal data. Local councils must improve their response times to comply with data protection laws.
What happened
The London Borough of Croydon failed to respond to less than half of the subject access requests within the required time frame.
Who was affected
Residents of Croydon who submitted requests for their personal data and did not receive timely responses.
What the authority found
The Information Commissioner's Office determined that the council did not comply with the UKGDPR by failing to respond to requests on time.
Why this matters
This reprimand emphasizes the need for public bodies to handle personal data requests efficiently. It serves as a warning to other councils to improve their data handling practices.
Source checks
Linked-source text retrieved.
Automated check recorded — 16 October 2026.
Processing notes: national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
From April 2020 to April 2021, the London Borough of Croydon Council responded to less than half of their SARs within the statutory timescales. This meant that 115 residents did not receive a response in accordance with the UKGDPR. Additionally, since June 2021, the ICO has issued 27 decisions notices under FOIA related to the Council’s failure to respond to information requests. They were issued with a reprimand.
Outcome
Reprimand
A formal reprimand: the DPA found a violation and issued a formal censure.
Related Enforcement Actions (0)
No other enforcement actions found for London Borough of Croydon in UK
This is the only recorded action for this entity in this jurisdiction.
Details
Decision Date
26 July 2022
Authority
Information Commissioner's Office
About this data
Cite as: Cookie Fines. London Borough of Croydon - United Kingdom (2022). Retrieved from cookiefines.eu
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