- Enforcing jurisdiction
- Iceland · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
DPA case 2020010598 – Dismissed (Iceland, 2020)
Privacy enforcement record
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An Icelandic data protection authority dismissed a complaint from a person who claimed their email was improperly shared by a company's lawyer. The authority found that there was no evidence the email was sent, so it couldn't rule on whether the person's data rights were violated. This case emphasizes the importance of having clear evidence in data protection complaints.
What happened
A complaint about an email allegedly sent to employees was dismissed due to lack of evidence.
Who was affected
The individual who filed the complaint regarding their email.
What the authority found
The authority determined that there was no processing of personal data since the email's sending could not be confirmed.
Why this matters
This case highlights the need for clear evidence in data protection claims. Businesses should ensure they have proper documentation to support their actions regarding personal data.
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Source checks
Linked-source text retrieved.
Automated check recorded — 18 October 2026.
Processing notes: articles corrected, national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
A data subject filed a complaint with the DPA, claiming that an email about them had been sent to the employees of a company (the controller) by the company’s lawyer. The data subject then requested a copy of the email, but the request was denied. According to the controller, the sending of this email to its employees never took place. The DPA held that the alleged sending of the email could not be considered to be processing of personal data, because it had not been established that such an email had actually been sent. Subsequently, the DPA held it had no grounds to decide on the question of whether the data subject’s right to access their data under Article 15(1) GDPR had been violated.
Outcome
Dismissed
The complaint or investigation was dismissed.
Related Enforcement Actions (0)
No other enforcement actions found for DPA case 2020010598 in IS
This is the only recorded action for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. DPA case 2020010598 - Iceland (2020). Retrieved from cookiefines.eu
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