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DPA case NAIH / 2020/6484 – Complaint Upheld (Hungary, 2020)

Complaint Upheld
Nemzeti Adatvédelmi és Információszabadság Hatóság16 December 2020Hungary
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Complaint Upheld

Privacy enforcement record

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A complainant asked a company for specific information about how their personal data was being used, but the company only provided a general notice. The authority found this response inadequate, showing that companies must give clear and personalized information when asked.

What happened

The company failed to provide accurate, personalized information about the processing of a complainant's personal data.

Who was affected

The individual who requested specific information about their personal data from the company.

What the authority found

The authority concluded that the company breached GDPR rules by not giving specific answers to the complainant's request.

Why this matters

This ruling highlights the obligation for companies to provide clear and detailed information about personal data processing. Businesses should ensure they have processes in place to respond adequately to such requests.

Recorded legal citations
Automatically processed
Art. 15(1)(a) GDPR
Art. 15(1)(c) GDPR
Art. 15(1)(d) GDPR
View original scraped data
Art. 15(1)(a) GDPR
Art. 15(1)(c) GDPR
Art. 15(1)(d) GDPR

Original imported citations before automated processing; the processing history does not establish independent verification.

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Full Legal Summary
Detailed

A complainant requested a controller to provide him with accurate, personalized information about processing of personal data. The controller failed to do so and shared with him only a general data protection notice. The DPA found out that a content of controller's reply did not provide the complainant with an accurate, personalized information about the handling of his personal data. The DPA concluded that the controller has breached the general rule of Article 15 (1) (a), c) and d) of the GDPR by not giving substantive, specific answers to the request under Article 15 and by sharing only a link to a general data protection notice.

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Related Enforcement Actions (0)

No other enforcement actions found for DPA case NAIH / 2020/6484 in HU

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

16 December 2020

Authority

Nemzeti Adatvédelmi és Információszabadság Hatóság

GDPRhub ID

gdprhub-3077

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. DPA case NAIH / 2020/6484 - Hungary (2020). Retrieved from cookiefines.eu

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