Enforcing jurisdiction
Austria · Geography does not establish applicable law.
Confirmed applicable legislation

DPA case 2021-0.410.237 – Dismissed (Austria, 2021)

Dismissed
Datenschutzbehörde9 August 2021Austria
final
Dismissed

Privacy enforcement record

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An Austrian woman complained after being asked to show proof of her health condition when denied entry for not wearing a mask. The DPA ruled that the company acted within its rights to check health reasons. This case is important as it balances public health and privacy.

What happened

The Austrian DPA dismissed a complaint about a store's mask policy requiring health verification.

Who was affected

The woman who was denied entry for not wearing a mask due to health reasons.

What the authority found

The DPA found that the store's actions were justified under public health regulations and did not violate privacy rights.

Why this matters

This ruling illustrates how public health measures can sometimes override privacy concerns. Businesses should understand the legal framework when implementing health-related policies.

Recorded legal citations
Automatically processed
Art. 9 GDPR
Art. 51(1) GDPR
Art. 57(1)(f) GDPR
Art. 77(1) GDPR
View original scraped data
Art. 9(2)(i) GDPR

Original imported citations before automated processing; the processing history does not establish independent verification.

National Law Articles
AI-identified
§ 6(1) DSG
§ 19 4. COVID-19-SchuMaV
§ 3 COVID-19-MG
§ 7(1) COVID-19-MG

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Automated check recorded — 18 October 2026.

Processing notes: articles corrected, national law identified.

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Full Legal Summary
Detailed

The data subject entered the retail store of the controller. Because she did not were a face mask, she was denied entry by an employee of the controller. She explained that she could not wear a face mask for health reasons. The employee asked her to show an appropriate doctor's certificate which the data subject did. The data subject lodged a complaint against the controller with the Austrian DPA (Datenschutzbehörde - DSB) asserting that the controller violated her right to privacy because already the fact that she cannot wear a face mask for health reasons is sensitive data. The controller objected to this assertion stating that, under § 19 of the forth Austrian Covid-19 Protection Ordinance ([https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=20011470&FassungVom=2021-05-05 § 19 4. COVID-19-SchuMaV]), it had to check whether customers are wearing face masks and, if not, verify which health reason prevents them from doing so. The data subject replied to this argument that the ordinance violates the GDPR and is therefore not to be applied according to the principle of Primacy of EU Law. The DPA rejected the complaint. It held that the data subjects' rights are sufficiently safeguarded because according to [https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=bundesnormen&Gesetzesnummer=10001597 § 6(1) DSG] (Austrian Data Protection Law) the employees of the controller are obliged to secrecy regarding data which they accessed exclusively in their professional occupation. Furthermore, the DPA found that the protection of public health overrides the interest of the data subject to not disclose (part of) her health record and that [https://www.ris.bka.gv.at/GeltendeFassung.wxe?Abfrage=Bundesnormen&Gesetzesnummer=20011470&FassungVom=2021-05-05 § 19 4. COVID-19-SchuMaV] constitutes an exception under Article 9(1)(i) GDPR.

Outcome

Dismissed

The complaint or investigation was dismissed.

Related Enforcement Actions (0)

No other enforcement actions found for DPA case 2021-0.410.237 in AT

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

9 August 2021

Authority

Datenschutzbehörde

GDPRhub ID

gdprhub-4866

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. DPA case 2021-0.410.237 - Austria (2021). Retrieved from cookiefines.eu

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