- Enforcing jurisdiction
- Germany · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
Energy supplier – €12,500 Fine (Germany, 2021)
Privacy enforcement record
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An energy supplier in Germany was fined for transferring customer data despite objections. The data protection authority found that the company ignored customers' rights to refuse the transfer. This ruling emphasizes the importance of respecting customer choices regarding their personal information.
What happened
The energy supplier transferred customer data to a new company even after customers objected to the transfer.
Who was affected
Customers whose personal data was transferred against their wishes.
What the authority found
The authority ruled that the energy supplier violated data protection rules by transferring data despite customer objections.
Why this matters
This case highlights the need for companies to honor customer preferences regarding their data. Businesses must ensure they have proper consent before transferring personal information.
Source checks
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The DPA of Hamburg has imposed a fine of EUR 12,5000 on an energy supplier. The company had outsourced and sold its heating energy division. Customers affected by the transfer were informed about the transfer of their electricity supply contracts and given the right to object. In the event of a declared objection, no personal data of the customers should be transferred to the new company. However, despite customers having duly declared their objection, their data was transferred to the new company.
Related Enforcement Actions (1)
Other enforcement actions involving Energy supplier in DE
Fine
€13K
Details
Fine Date
1 January 2021
Authority
Bundesbeauftragter für den Datenschutz
Fine Amount
€12,500
Enforcement Tracker ID
ETid-1302
About this data
Cite as: Cookie Fines. Energy supplier - Germany (2021). Retrieved from cookiefines.eu
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