- Enforcing jurisdiction
- Belgium · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
DPA case 28/2026 – Complaint Upheld (Belgium, 2026)
Privacy enforcement record
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A parent asked a company for proof of several invoices sent to his son for laundry services, but the company didn't respond. This matters because it shows that companies must answer requests for personal data access. The Belgian data protection authority warned the company to comply within 30 days.
What happened
The company failed to respond to a request for access to personal data made by a parent on behalf of his son.
Who was affected
The son, whose personal data was involved in the invoices, was affected by the company's lack of response.
What the authority found
The Belgian data protection authority decided that the company must comply with the access request within 30 days.
Why this matters
This case highlights the importance of companies responding to access requests from individuals. It sets a precedent that companies can be held accountable for not providing requested information.
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Source checks
Linked-source text retrieved.
Automated check recorded — 18 October 2026.
Processing notes: national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
A parent, acting as the property administrator for his son (the data subject), received several monthly invoices from a company (the controller) for laundry services addressed to his son, amounting to €1,627. The parent sent a letter to the controller requesting a justification for the invoices, as well as exercising the right of access in the interest of the data subject in accordance with Article 15(1) GDPR. The data subject filed a complaint with the Belgian DPA (APD) as well. The DPA noted that the controller failed to respond to the access request. Therefore, the DPA took a prima facie decision following preliminary proceedings. The DPA did not decide on the merits of the case. Thus, the DPA issued a warning to the controller to comply with the access request within 30 days of notification of the decision.
Outcome
Complaint Upheld
A data subject complaint that was upheld by the DPA.
Related Enforcement Actions (0)
No other enforcement actions found for DPA case 28/2026 in BE
This is the only recorded action for this entity in this jurisdiction.
Details
About this data
Cite as: Cookie Fines. DPA case 28/2026 - Belgium (2026). Retrieved from cookiefines.eu
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