- Enforcing jurisdiction
- Romania · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
SC Raiffeisen Bank SA – €2,000 Fine (Romania, 2022)
Privacy enforcement record
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Raiffeisen Bank in Romania was fined €2,000 for mistakenly sending text messages about transactions to a person who did not request them. The Romanian Data Protection Authority found that the bank used the wrong phone number for 44 transactions. This case shows the importance of accurate data handling to protect customer privacy.
What happened
Raiffeisen Bank accidentally sent transaction texts to a non-customer's phone number.
Who was affected
An individual who received text messages about transactions they did not make.
What the authority found
The authority determined that the bank mishandled personal data by using an incorrect phone number for transaction notifications.
Why this matters
This ruling highlights the need for banks and businesses to ensure accurate data management. It serves as a warning that mistakes in data handling can lead to fines and loss of trust.
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The Romanian DPA has imposed a fine of EUR 2,000 on SC Raiffeisen Bank SA. An individual had filed a complaint with the DPA for receiving text messages about money transfers to certain persons that they had not effected. During its investigation, the DPA found that the bank had accidentally used the telephone number of the data subject for transaction purposes in 44 cases. The data subject was not a customer of the bank and had not requested the transactions.
Related Enforcement Actions (0)
No other enforcement actions found for SC Raiffeisen Bank SA in RO
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
9 September 2022
Authority
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
Fine Amount
€2,000
About this data
Cite as: Cookie Fines. SC Raiffeisen Bank SA - Romania (2022). Retrieved from cookiefines.eu
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