DPA case 0600-43/2025/9 – Complaint Upheld (Slovenia, 2025)

Complaint Upheld
Informacijski pooblaščenec2 September 2025Slovenia
final
Complaint Upheld

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

An association in Slovenia was found to have sent emails to a former member after her membership ended, despite her objections. This matters because it highlights the need for organizations to respect people's requests to stop receiving communications.

What happened

The association continued to send newsletters to a former member after she had opted out.

Who was affected

The former member of the association who received unwanted emails.

What the authority found

The authority ruled that the association unlawfully processed the former member's email address after her membership expired.

Why this matters

This case underscores the importance of honoring opt-out requests and maintaining accurate records of membership status. Organizations should regularly update their mailing lists to prevent similar violations.

GDPR Articles Cited
Automatically processed
Art. 5(1)(a) GDPR
Art. 6(1) GDPR
View original scraped data
Art. 5(1)(a) GDPR
Art. 6(1) GDPR

Original imported citations before automated processing; the processing history does not establish independent verification.

Source checks

Secondary-source text retrieved.

Automated check recorded — 18 October 2026.

No issues were reported by that automated check.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

The data subject used to be a member of an association, the controller, until her membership expired. The data subject lodged a complaint to the DPA arguing that the controller processed her personal data unlawfully. She claimed that the controller kept sending her electronic newsletters and commercial communications to her email address after her membership had been terminated, despite her explicit objection. She also complaint that the emails that she sent to the controller were forwarded to all other members. The controller claimed that the emails the data subject received were not of commercial nature but emails sent by other members to the association’s official mail address. According to the controller, the data subject was included in the mailing list due to her role in the association. First, the DPA found that the emails she received were not messages of a commercial nature or e-newsletters, but rather messages sent by other members to the controller that were being forwarded to the data subject as well. Second, it found that the controller kept processing the data subject’s email address after the expiry of her membership, by including it in the list of recipients, despite not having an adequate legal basis for processing it. The DPA held that the controller violated Article 5(1)(a) GDPR and Article 6(1) GDPR. Third, the DPA took into consideration that the controller had removed the email address of the data subject from the list of recipients before the issuing of this decision. Therefore, it decided not to order further measures.

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Related Enforcement Actions (0)

No other enforcement actions found for DPA case 0600-43/2025/9 in SI

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

2 September 2025

Authority

Informacijski pooblaščenec

GDPRhub ID

gdprhub-9562

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. DPA case 0600-43/2025/9 - Slovenia (2025). Retrieved from cookiefines.eu

Report Inaccuracy

Last updated: