Bper Banca S.p.A. – €10,000 Fine (Italy, 2022)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Bper Banca S.p.A. was fined for not responding to a customer's request to delete their personal data. The bank asked for ID verification but failed to follow up after receiving it. This case emphasizes the importance of timely responses to data deletion requests.
What happened
Bper Banca S.p.A. did not respond to a customer's request to delete their personal data after verifying their identity.
Who was affected
A bank customer who requested the deletion of their personal data.
What the authority found
The Italian DPA determined that the bank violated GDPR by not responding in a timely manner to the customer's data deletion request.
Why this matters
This ruling highlights the obligation for companies to act promptly on data deletion requests. It serves as a warning to businesses to ensure they have processes in place to handle such requests efficiently.
GDPR Articles Cited
The Italian DPA has imposed a fine of EUR 10,000 on Bper Banca S.p.A.. An individual had filed a complaint with the DPA regarding the failure to fulfill their right to erasure of personal data. The individual had requested the bank to delete their personal data processed by the bank. The bank then asked the data subject to send their identification documents in order to verify their identity for the purpose of fulfilling their request. The data subject submitted their data, but did not receive a response to their request for deletion. For this reason, the DPA found that the Bank had violated Art. 12 GDPR by failing to respond to the request in a timely manner.
Related Enforcement Actions (0)
No other enforcement actions found for Bper Banca S.p.A. in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
15 September 2022
Authority
Garante per la protezione dei dati personali
Fine Amount
€10,000
Enforcement Tracker ID
ETid-1460
About this data
Cite as: Cookie Fines. Bper Banca S.p.A. - Italy (2022). Retrieved from cookiefines.eu
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