Banco Bilbao Vizcaya Argentaria S.L. – €48,000 Fine (Spain, 2022)

€48,000Agencia Española de Protección de Datos11 November 2022Spain
reduced
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Banco Bilbao Vizcaya Argentaria was fined EUR 48,000 for accidentally sending a customer's account information to someone else. This happened because the bank didn't have strong enough security measures. The case shows that banks must ensure their systems protect customer data.

What happened

Banco Bilbao Vizcaya Argentaria sent a customer's account information to an unauthorized third party.

Who was affected

Customers whose account information was disclosed to unauthorized third parties.

What the authority found

The Spanish DPA found that the bank's inadequate security measures led to unauthorized data disclosure.

Why this matters

This ruling emphasizes the importance of robust security measures in financial institutions to prevent data breaches. Banks should regularly assess and improve their data protection practices.

GDPR Articles Cited

Art. 32 GDPR
Art. 5(1)(f) GDPR
Full Legal Summary
Detailed

The Spanish DPA has imposed a fine on Banco Bilbao Vizcaya Argentaria, S.A.. An individual had filed a complaint with the DPA due to requesting information on one of their accounts and then receiving contract information from a third party. The DPA found that the unauthorized disclosure of third-party data was due to inadequate technical and organizational measures at the bank. The original fine of EUR 80,000 was reduced to EUR 48,000 due to voluntary payment and admission of responsibility.

Details

Fine Date

11 November 2022

Authority

Agencia Española de Protección de Datos

Fine Amount

€48,000

Enforcement Tracker ID

ETid-1490

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Banco Bilbao Vizcaya Argentaria S.L. - Spain (2022). Retrieved from cookiefines.eu

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