Poste Italiane S.p.a. – €10,000 Fine (Italy, 2022)

€10,000Garante per la protezione dei dati personali6 October 2022Italy
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Poste Italiane was fined EUR 10,000 for not responding to a customer's request to access their personal data on time. The delay violated the customer's right to access their information. This case stresses the importance of timely responses to data access requests.

What happened

Poste Italiane failed to respond promptly to a customer's request for access to their personal data.

Who was affected

The customer who requested access to their personal data was affected by the delay.

What the authority found

The Italian DPA found that Poste Italiane violated GDPR by not responding to the data access request within the required timeframe.

Why this matters

This case serves as a reminder for companies to prioritize timely responses to data access requests to comply with privacy laws. It highlights the importance of respecting individuals' rights to access their personal information.

GDPR Articles Cited
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Art. 12(3) GDPR
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Art. 12(3) GDPR
(4) GDPR

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Full Legal Summary
Detailed

The Italian DPA (Garante) fined Poste Italiane S.p.a. EUR 10,000 for failing to respond to the data subject's request for access to their data in a timely manner.

Details

Fine Date

6 October 2022

Authority

Garante per la protezione dei dati personali

Fine Amount

€10,000

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Poste Italiane S.p.a. - Italy (2022). Retrieved from cookiefines.eu

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