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Orange Espagne S.A.U. – €70,000 Fine (Spain, 2023)

€70,000Agencia Española de Protección de Datos23 March 2023Spain
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Fine

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Spain's data protection authority fined Orange Espagne for giving a duplicate SIM card to a fraudster without consent. This case highlights the importance of verifying identities before sharing personal data. Companies must take steps to protect customer information.

What happened

Orange Espagne was fined for sharing a customer's SIM card with an unauthorized third party.

Who was affected

The customer whose SIM card was shared without consent was affected.

What the authority found

The authority found that Orange Espagne failed to verify the identity of the third party before sharing personal data.

Why this matters

This ruling serves as a warning for companies to implement strict identity verification processes. Protecting customer data is crucial to prevent fraud and maintain trust.

Recorded legal citations
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Art. 6(1) GDPR
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Art. 6(1) GDPR

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Automated check recorded — 12 March 2026.

Processing notes: national law identified.

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Full Legal Summary
Detailed

The Spanish DPA has imposed a fine of EUR 70,000 on Orange Espagne S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions.

Details

Fine Date

23 March 2023

Authority

Agencia Española de Protección de Datos

Fine Amount

€70,000

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Orange Espagne S.A.U. - Spain (2023). Retrieved from cookiefines.eu

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