- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
BANCO BILBAO VIZCAYA ARGENTARIA, S.A. – €84,000 Fine (Spain, 2023)
Privacy enforcement record
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Banco Bilbao Vizcaya Argentaria, S.A. was fined for improperly reporting a former client's debts without a valid reason. The bank also failed to provide the client with access to their personal data when requested. This case highlights the need for companies to have a legitimate basis for processing personal data.
What happened
The Spanish DPA fined Banco Bilbao Vizcaya Argentaria, S.A. for registering a former client's debts without a valid legal basis and not complying with a data access request.
Who was affected
A former client of Banco Bilbao Vizcaya Argentaria, S.A. whose debts were reported without proper justification.
What the authority found
The DPA determined that the bank violated Articles 6(1) and 15 of GDPR by not having a valid legal basis for processing the client's data and failing to provide access to it.
Why this matters
This ruling serves as a reminder for financial institutions to ensure they have valid reasons for processing personal data and to comply with access requests. It highlights the importance of transparency in data handling.
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Linked-source text retrieved.
Automated check recorded — 10 March 2026.
Processing notes: national law identified.
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The Spanish DPA has imposed a fine on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. During its investigation, the DPA found that the controller had registered alleged debts of a former client to the risk information center of the Spanish Central Bank without a valid legal basis. The DPA also found that the controller had not adequately complied with the former customer's request for access to their personal data. The original fine of EUR 140,000 was reduced to EUR 84,000 due to voluntary payment and admission of responsibility.
Related Enforcement Actions (0)
No other enforcement actions found for BANCO BILBAO VIZCAYA ARGENTARIA, S.A. in ES
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
4 April 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€84,000
Enforcement Tracker ID
ETid-1751
About this data
Cite as: Cookie Fines. BANCO BILBAO VIZCAYA ARGENTARIA, S.A. - Spain (2023). Retrieved from cookiefines.eu
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