Enforcing jurisdiction
Italy · Geography does not establish applicable law.
Confirmed applicable legislation

H&M Hennes & Mauritz s.r.l. EUR 50,000 – €50,000 Fine (Italy, 2023)

€50,000Garante per la protezione dei dati personali2 March 2023Italy
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Fine

Privacy enforcement record

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H&M Hennes & Mauritz s.r.l. was fined €50,000 for operating video surveillance systems in its stores without proper authorization. The cameras monitored not only customers but also employees, raising privacy concerns. This case underscores the need for businesses to comply with legal requirements for surveillance.

What happened

H&M installed video surveillance systems in its stores without the necessary authorization.

Who was affected

Employees and customers in H&M's Italian stores who were monitored by the surveillance cameras.

What the authority found

The Italian DPA found that H&M unlawfully operated its video surveillance systems without the required permissions.

Why this matters

This case highlights the importance of obtaining proper authorization for surveillance practices. Companies should review their surveillance policies to ensure compliance with privacy laws.

Recorded legal citations
Automatically processed
Art. 5(1)(a) GDPR
Art. 114 Codice della privacy GDPR
View original scraped data
Art. 5(1) a) GDPR
Art. 114 Codice della privacy

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Linked-source text retrieved.

Automated check recorded — 12 March 2026.

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Full Legal Summary
Detailed

The Italian DPA has fined H&M Hennes & Mauritz s.r.l. EUR 50,000. H&M had installed numerous video surveillance systems in its Italian stores for the purpose of preventing theft and ensuring the safety of its employees. Each store was equipped with at least three video surveillance cameras that were active 24/7 and also covered employee areas. During its investigation, the DPA found that the video surveillance systems were being operated without the required authorization and therefore unlawfully.

Related Enforcement Actions (0)

No other enforcement actions found for H&M Hennes & Mauritz s.r.l. EUR 50,000 in IT

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

2 March 2023

Authority

Garante per la protezione dei dati personali

Fine Amount

€50,000

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. H&M Hennes & Mauritz s.r.l. EUR 50,000 - Italy (2023). Retrieved from cookiefines.eu

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