- Enforcing jurisdiction
- Italy · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
Santander Consumer Bank S.p.a. – €10,000 Fine (Italy, 2023)
Privacy enforcement record
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Santander Consumer Bank S.p.a. was fined EUR 10,000 for not properly addressing a request from a customer to access their personal data. This case is important because it shows that companies must fulfill data access requests in a timely manner. Businesses should ensure they have clear procedures for handling such requests.
What happened
Santander Consumer Bank S.p.a. failed to adequately comply with a customer's request for access to their personal data.
Who was affected
A customer who requested access to their personal data held by the bank.
What the authority found
The Italian DPA ruled that the bank did not meet its obligations under GDPR regarding data access requests.
Why this matters
This ruling highlights the importance of transparency and responsiveness in customer data handling. Companies must prioritize fulfilling access requests to avoid penalties.
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Automated check recorded — 14 March 2026.
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The Italian DPA has fined Santander Consumer Bank S.p.a. EUR 10,000 for not sufficiently fulfilling its obligation to comply with a data subject's request for access to their data.
Related Enforcement Actions (0)
No other enforcement actions found for Santander Consumer Bank S.p.a. in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
17 May 2023
Authority
Garante per la protezione dei dati personali
Fine Amount
€10,000
About this data
Cite as: Cookie Fines. Santander Consumer Bank S.p.a. - Italy (2023). Retrieved from cookiefines.eu
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