- Enforcing jurisdiction
- Finland · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Company – €1,600 Fine (Finland, 2023)
Privacy enforcement record
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A Finnish psychotherapy company was fined for not explaining why it couldn't provide a customer access to their personal data. The company failed to communicate the reasons for withholding records, which is important for transparency. This case shows that businesses must be clear with customers about their data rights.
What happened
The company did not inform a customer why their request for access to personal data was denied.
Who was affected
A customer who requested access to their stored personal data from the psychotherapy company.
What the authority found
The authority found that the company violated GDPR by not providing adequate information regarding the denial of access to personal data.
Why this matters
This case serves as a reminder for businesses to be transparent and responsive to customer data requests. Clear communication about data rights is essential for compliance.
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Linked-source text retrieved.
Review needed — 16 March 2026.
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The Finnish DPA has imposed a fine of EUR 1,600 on a company providing psychotherapy services. A customer had submitted a request for access to their stored personal data. However, the company had not informed the customer of the reason why the records of the psychotherapy sessions could not be provided.
Related Enforcement Actions (0)
No other enforcement actions found for Company in FI
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
4 September 2023
Authority
Tietosuojavaltuutetun toimisto
Fine Amount
€1,600
Enforcement Tracker ID
ETid-2052
About this data
Cite as: Cookie Fines. Company - Finland (2023). Retrieved from cookiefines.eu
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