Alior Bank SA – €17,000 Fine (Romania, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Alior Bank SA received a EUR 17,000 fine for sending unwanted emails after a customer asked them to delete their data. This matters because it shows that companies must respect customers' requests regarding their personal information. Ignoring such requests can lead to penalties.
What happened
Alior Bank SA continued to send unsolicited emails after a customer requested data deletion.
Who was affected
Customers who had their data retained and received unwanted electronic correspondence from Alior Bank SA.
What the authority found
The Romanian DPA found that Alior Bank SA violated GDPR rules by not respecting a customer's request to delete their data.
Why this matters
This case highlights the importance of complying with customer data requests. Businesses should ensure they have processes in place to honor such requests to avoid fines.
GDPR Articles Cited
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The Romanian DPA has imposed a fine of EUR 17,000 on Alior Bank SA. The investigation was initiated following complaints that the bank continued to send unsolicited electronic correspondence after the termination of the contractual relationship, even though the affected customer had requested the deletion of their data.
Related Enforcement Actions (0)
No other enforcement actions found for Alior Bank SA in RO
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
12 January 2024
Authority
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal
Fine Amount
€17,000
Enforcement Tracker ID
ETid-2185
About this data
Cite as: Cookie Fines. Alior Bank SA - Romania (2024). Retrieved from cookiefines.eu
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