- Enforcing jurisdiction
- Belgium · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Anonymous (Complainant) – €50,000 Fine (Belgium, 2021)
Privacy enforcement record
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A marketing company in Belgium was fined for improperly sharing personal data of mothers who signed up for promotional 'pink boxes.' The complainant was not clearly informed about how her data would be used or shared, which led to unwanted calls. This case highlights the need for clear communication about data usage and consent.
What happened
The company shared personal data of mothers with third parties without clear consent.
Who was affected
Mothers who signed up for the promotional boxes and had their data shared without proper information.
What the authority found
The authority found that the company did not provide sufficient information about data sharing and lacked valid consent.
Why this matters
This case stresses the importance of transparency in data handling. Companies should ensure users understand how their data will be used and shared.
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Entities Involved
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Background: The defendant is a marketing company that distributes "pink boxes" which targets pregnant mothers that include samples, special offers and information sheets for future parents. The offers and samples contained in the "pink boxes" where made available by the network of partners of the defendant. As to the data processed, the personal data of (future) mothers collected by the defendant included: the mother's name, mother's first name, date of birth of the baby, sex of the baby, name of the baby, e-mail address, street and house number, zip code and city. This personal data was then transferred by the defendant to third parties (so-called "structural partners") in exchange for the aforementioned offers and samples. These partners where in fact data brokers which processed the data for marketing campaigns and sold it to other third parties. Facts: The complainant filled in a registration form with the defendant - when she received a pink box from - and authorized the processing her personal data. She was not informed clearly of the processing and possible subsequent processings (with regards to the defendant's network of partners). The complainant subsequently decided to withdraw her consent as she no longer desired to be contacted by third parties concerning promotions for childcare products. However, even after having exercised her right, the complainant still received unwanted phone calls from partners of the defendant in connection with certain promotions. The complainant then lodged a complaint with the Belgian data protection authority alleging the defendant transferred personal data to third parties, including data brokers, without valid consent on the part of the customer, and without the provision of sufficient information. The discussion mainly mainly revolved around the (lack of) information given by the defendant about the sale and processing of personal data by its the network of partners as well as the scope and validity of the consen
Related Enforcement Actions (0)
No other enforcement actions found for Anonymous (Complainant) in BE
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
20 January 2021
Authority
Autorité de Protection des Données
Fine Amount
€50,000
About this data
Cite as: Cookie Fines. Anonymous (Complainant) - Belgium (2021). Retrieved from cookiefines.eu
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