Netflix International B.V. – €4,750,000 Fine (Netherlands, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Netflix received a fine of EUR 4.75 million from the Dutch privacy authority for not clearly informing customers about how their personal data was used. This matters because it shows that companies must be transparent about data practices. Small business owners should ensure their privacy policies are clear and informative.
What happened
Netflix did not provide enough information to customers about how their personal data was processed.
Who was affected
Netflix customers who were not adequately informed about the use of their personal data.
What the authority found
The Dutch authority found that Netflix failed to meet GDPR requirements for transparency and information provision.
Why this matters
This case highlights the importance of clear communication about data practices. Companies should review their privacy policies to avoid similar penalties.
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The Dutch DPA has imposed a fine of EUR 4.75 million on Netflix. This fine is based on a complaint filed by the Austrian organization 'noyb'. During its investigation, the DPA found that between 2018 and 2020, Netflix did not sufficiently inform customers about the processing of their personal data. The privacy policy was partly unclear and, did not provide sufficient information on the purpose and legal basis of the data collection and use, for example. In addition, requests from data subjects regarding retained data were not answered adequately. Netflix has since revised the privacy policy.
Related Enforcement Actions (0)
No other enforcement actions found for Netflix International B.V. in NL
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
26 November 2024
Authority
Autoriteit Persoonsgegevens
Fine Amount
€4,750,000
Enforcement Tracker ID
ETid-2507
About this data
Cite as: Cookie Fines. Netflix International B.V. - Netherlands (2024). Retrieved from cookiefines.eu
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