Sky Italia S.r.l. – €842,062 Fine (Italy, 2024)

€842,062Garante per la protezione dei dati personali12 September 2024Italy
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Sky Italia was fined €842,062 for making marketing calls without proper consent from individuals. The investigation showed that they contacted people who had opted out of marketing communications and did not properly verify consent after GDPR came into effect. This case serves as a warning for companies about the importance of obtaining valid consent for marketing.

What happened

Sky Italia contacted individuals for telemarketing without obtaining proper consent.

Who was affected

Individuals who received telemarketing calls from Sky Italia, including those who opted out.

What the authority found

The Italian data authority found that Sky Italia violated GDPR by failing to obtain valid consent and keeping inadequate records of consent.

Why this matters

This ruling highlights the critical need for businesses to maintain clear and verifiable consent records. Companies should ensure their marketing practices comply with GDPR to avoid significant fines.

GDPR Articles Cited

AI-verified

Art. 5(1)(a) GDPR
Art. 6(1)(a) GDPR
Art. 130 Codice della privacy GDPR
View original scraped data
Art. 5(1)(a) GDPR
Art. 6(1)(a) GDPR
Art. 130 Codice della privacy

Original data from scraper before AI verification against source document.

Source verified 5 March 2026
articles corrected
national law identified
Full Legal Summary
Detailed

The Italian DPA has fined Sky Italia EUR 842,062 for unlawful telemarketing. The investigation revealed that Sky contacted individuals without proper consent, including those registered in advertising opt-out lists and those who had given consent before the GDPR came into force—without reassesing its validity under the updated legal framework. Additionally, the documentation of consents obtained from data providers was deemed inadequate, as Sky stored consent details in modifiable Excel files, failing to ensure clear and verifiable proof of user consent.

Details

Fine Date

12 September 2024

Authority

Garante per la protezione dei dati personali

Fine Amount

€842,062

Enforcement Tracker ID

ETid-2526

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Sky Italia S.r.l. - Italy (2024). Retrieved from cookiefines.eu

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